Tuesday, November 30, 2010

A peaceful Black Friday.

Black Friday has come and gone and I found it actually to be kinda a let-down. The big chain I work at opened at 4am but my shift didn't begin until 1:30pm. Those who began work for the opening were in on all the excitement of the insane crowds with lines of people waiting to get in running all the way around the stores expansive parking lot. By the time I came to work the tide of people had began to dwindle.

I was really looking forward to the adrenaline rush of working on Black Friday but I missed out on it. When I first took my place at a cash register, we were no busier than on a normal Saturday. As my shift progressed towards closing time, less and less shoppers came in till we had slowed down to a crawl. I guess all the Black Friday shoppers had done most of their shopping during those early hours and than went home. It seems the store I work at had anticipated this slow down because we weren't over-staffed, they had scheduled less workers for the later shifts in the day.

The only thing that was different for me working on Black Friday verses any other day was the attitude of the shoppers. Instead of the stereotyped idea of the shoppers being impatient and grouchy, all that came through my register behaved in just the opposite manner. They were smiling and asking me how I was surviving the day, if things were going O.K for me, how had business been? They waited patiently if I had to get a price check on an item, remained smiling and not squirming. I had put on my thick skin for the day in anticipation of short-tempered and impatient shoppers so was completely taken off-guard by how friendly they all were. I'm not exaggerating when I say "all," I only had one complaint from one shopper the entire 9 hour shift I worked. I couldn't even begin to count all the caring concern I received instead.

My experience was probably different than others who worked that day, but I can only speak for what I dealt with. I'm sure it was a different story for those working back in electronics or out on the sales floor. My Black Friday adventure turned out to be boring and peaceful with nothing but sympathetic shoppers coming through my register.

Thursday, November 25, 2010

Now I'm fifty-something.

Today is Thanksgiving and also my birthday. I am now 51 which means I have to say I am "fifty something." Yuck. I still only feel about 30 and am often told I look "very good for my age." Yuck again, reaching an age where people tell me that.

Besides making and eating a ridiculously big Thanksgiving dinner with my son and eventual ex, I have taken care to make my birthday a special day for myself. I bought the video game, "Fable III," my son paid for half of it as his gift to me. I plan to rip that open and play it for hours today. I made myself a cheese cake, it looks like it turned out yummy and I know I will over-indulge on that. My dogs even gave me a gift (thanks eventual ex) which I have yet to open but looks like another video game I was wanting, "Fallout New Vegas." I also received a card from my Folks I have yet to open which my Mom told me includes a check that I am to spend on a trip to the coast for a couple of nights with a friend or two.

Today is looking promising.

Monday, November 22, 2010

Being graded as a cashier.

When I first became a cashier, I didn't realize I would be "graded" on my performance. Cashiers at the big chain retailer I work at are rated on our speed and how many credit card applications we get. Where I work, these statistics are actually posted on a bulletin board for all to see. We are either graded "green" which is good or "red" which is poor. 

How many transactions each cashier has had for the week is the basis for seeing if on the average we are green or red for our speed and credit card applications. I often service around 1000 customers a week so I figure that means I average anywhere from 100-250 customers coming through my register a shift. This depends on how long my shift is and how busy we are.

After completing each transaction, the speed score pops up on the register, telling us if we were green or red for that transaction. A big problem with this speed rating is that the timer doesn't stop until the transaction is completely finished meaning that if the customer is slow, it affects our score. When a shopper stands at the register and re-evaluates each item in their cart to decide if they really want it, our score will probably be red. Often a customer will search for exact change in the bottom of their purse or pocket, again slowing the transaction down, meaning the cashier will probably get a red score. It is an unfair rating system, cashiers obviously can't control how dawdling a shopper will be. Unknown to the customer, we cashiers are quietly grumbling inside as they take their time because of the ticking timer. I don't want to feel this way, I would rather be able to enjoy a little banter with the shopper but am pressured to move them along. I try not to dwell too much on my speed statistics,  I am always O.K in this area.

In addition to our speed we are also monitored on how many credit card applications we get. This is basically more a matter of luck than a matter of how good our salesman skills are in my opinion so I  try not to dwell too much on this. The amount the transaction is for and the manner in which it is paid determines if the prompt will come up on the register telling us we must offer the store credit card or debit card to the shopper. For those customers who stop and consider the offer, we are supposed to push it, trying to sway them into getting the card. A person is either going to want a card or not, our asking is usually not going to change their mind one way or the other. This is the most disagreeable aspect of my job. I'm not a big supporter of credit cards and know that some of these people applying have no clue of what they are probably doing to their credit score by applying and being turned down. I usually get the preferred amount of applications, averaging about 2-5 a week. 

Even though these areas of our performance are monitored, no one has ever said anything personally to me about if I am doing O.K or not. We are just reminded as a general group, that we need to keep our scores green. Our scores will not get us a raise or lead to us being fired. I feel being rated is just another degrading aspect of my job.

Thursday, November 18, 2010

Working Retail during the Holidays.

Working in retail during what is referred to in the business as the all important "4th Quarter," is quite the experience. This will be my second time working in retail during the holidays so I have some idea of what to expect. It is an exciting and stressful adventure.

The big chain store that I work at skipped Thanksgiving and went straight to Christmas, having the store entirely decorated and set-up for Christmas the very day after Halloween. There are big, gaudy cardboard signs and ornaments hanging from the ceiling throughout the store. Red and green is everywhere you look. Special seasonal items are out on the floor such as more jewelry in little Christmas gift boxes, sweaters and socks, the usual fare.

The shoppers are already buying it all up like crazy, confirming that all this Christmas hoop-a-la was not set-up too early.  People are buying the artificial Christmas trees to display in their homes now. Toys, ornaments and Christmas themed tableware are rolling down the register belts. Parents can be over-heard saying to their children "maybe Santa will bring that for you," the famous line allowed to be used this time of year to appease a child.

The only relevance Thanksgiving has to the holiday season when working in retail is to be the day before "Black Friday." Our store is closed on Thanksgiving but our workers work so late into the night before Thanksgiving to prepare for Black Friday that they are actually working in the wee hours of Thanksgiving day. I wonder if other countries have Black Friday or if this is strictly an American phenomenon?

Being a cashier on Black Friday and up until Christmas may be the least difficult of the positions to work in the store. I stand safely behind the counter, just rolling people through. Other employees are out on the floor, victim to high-strung shoppers looking for particular items while trying to keep the quickly depleted shelves stocked. I feel especially sorry for those working in the electronics and toy departments where the most popular gifts are located. I suppose apparel is also a rough place to work.


Cashiering during the peak holiday shopping season does have it's special issues. I get a lot of parents sneakily handing me items and asking me to get it into a bag without the child who the gift is destined for and who is with them, seeing it. I am the last person the shopper sees so I have to listen to a lot of complaining about items they had wanted not being available. I have to try and decide when a shopper tells me that an item cost less than it rang up as if they are just trying to rip the store off or if the item didn't get calibrated into the register at the proper price. Should I adjust the price or call the Head Cashier over to do a price-check which means everyone has to wait?


I was surprised when I worked last Holiday season, especially on stressful and insane Black Friday, at how for the most part shoppers were pleasant and patient. Again I think this is an advantage of being a cashier because the employees I spoke with who worked in electronics had many impatient and angry shoppers they had to deal with. Only time will tell what the demeanor of this years shoppers will be.

Wednesday, November 17, 2010

I play video games.

I am what my son calls "a casual gamer," I guess because I enjoy playing the games but am not very good at it. My favorite games are RPGs (Role Playing Games) such as Oblivion, Fallout, Fable, Final Fantasy and Zelda games. I love being completely absorbed in the different worlds and find that hacking, blasting and slashing at enemies is a great stress reliever.

I've just had to learn to accept the fact that even though I've plunked down the $60-$70 dollars, I may not be able to finish the games. About half the time I will eventually encounter bosses that are too tough for me to get by, and will just have to put the game back on the shelf. Sometimes I can talk my son into beating these bosses for me, which than opens the door for me to move on in the game, getting a little more of my money's worth. 

Today I have the day off and a brand new game to play so house work be damned.

Tuesday, November 16, 2010

Starting a career at 50?

I am 50 years old and need a career, not just a job. After 26 years of marriage my husband is divorcing me and I must be able to support myself. What the f do I even want to do? Who the f is going to hire me after I complete 2-3 years of college and am even older?! I find myself in a very unpromising situation. My living in poverty for the rest of my life is a very real probability. How did I ever let myself get into this mess? I must make more money for a myriad of reasons.


When I was young, I promised myself I would always be self-sufficient. What happened to that wise idea? I actually went to college and earned an associates degree in Graphic Design. I tried to find work in that field but had no luck. That was over 25 years ago and those skills are way outdated. Now Graphic Design is all done on computer and at the time I studied, nothing was done on computer, it was all done by hand and on what was called a PMT camera. I'm sure any credits I earned so long ago are no longer transferable.


What I would love to do is design web-pages. The problem with this idea is that I don't want to be self-employed and the job market is flooded with web-page designers. Some colleges have even locked the course of study of web-page design because there is just so many students wanting to do that. In addition to my love for building web-sites, I also enjoy writing. Don't web-page companies need someone to write the copy for the web-sites? I am also skilled at working on computers but again, that is a job field flooded with people.


I need to find a career adviser.

I am a Cashier.

Yep, I'm a cashier, a cashier for one of the largest retail stores in the country. I won't say which chain but just know it's NOT Walmart.

I was first a cashier about 12 years ago, at a Craft Store that no longer exists. I really enjoyed cashiering and after working as a Merchandiser for about 8 years, I decided I wanted to return to cashiering. I needed to find a business that would hire me as a cashier even though I hadn't worked as one for so many years. The first place I set my sights on hired me and I have now been working for this company about 15 months.

When I first started working for this store, I was very happy there. I was doing what I enjoyed and done with the merchandising I had become burnt-out on. The fact I was only making minimum wage and only working about 18-22 hours a week didn't matter too much at the time. I just needed a job to help with emergency expenses,  give my family a little fun money, and get me out of the house. I was comfortable in the atmosphere of the place and liked almost everyone I worked with.

Things have changed as things will do and now I need to get out of there and find a better paying job with more hours. The biggest eye-opener was my Husband telling me we must divorce. Suddenly I saw myself as alone and having to support myself. I know there is no way this could happen with the job I have. I realized I have no skills to get a better job, I had chosen to stay home and raise my son instead of pursuing a career. I had mistakenly thought my marriage was forever.

In addition to this realization, or along with this realization, I began feeling that my job was degrading. Friends and family seem condescending to me over my choice of jobs and where I work, telling me I could do better. I am tired of wearing specific colors of clothes to my job and having to push credit cards and surveys. Many of the other employees I began working with have moved on to other jobs. I now see myself alone in a sea of new faces and feel I am not progressing in life as they are.

I still enjoy cashiering, it is the only real job skill I have but it is time to move on. I have began applying at other stores, ones that pay more, but am having no luck so far. 

Saturday, November 13, 2010

Why I quit Schutzhund.

I find myself procrastinating writing about why I quit Schutzhund. I'll try and just jump on in despite my hesitations.

It got to a point where I found myself dreading going to training.  I would feel sick to my stomach as I prepared myself and the dogs to leave for practice, I guess out of fear for what might happen. The training director changed how we practiced the obedience part of the sport.  I felt the new method was dangerous and I was worried and stressed out the entire time we practiced this aspect. Originally and the norm for practicing obedience with high drive Schutzhund dogs is to have no more than 2 dogs on the field at a time. One of the dogs would be in a long down while the other dog and handler practiced the obedience routine. After the first dog completed practicing, the handler and dog would switch places with the dog in the long down. We trained with 2 dogs on the field because that's how it is set-up in an actual trial although sometimes we just trained one dog on the field at a time.

The training director decided to begin training all the dogs out on the field at once. This meant we'd have about 6 dogs and handlers all training at the same time, working on various aspects of obedience.  Much of the training is off-leash and the usual method of rewarding a Schutzhund dog is by throwing a toy for them since their high-drive makes retrieving the dog's favorite activity. These are not "dog-park" type dogs, it is more the norm that these dogs don't get along well with other dogs and sometimes not even with other people so training in this method was very dangerous in my eyes. Having someone's dog go racing after a toy right past my dog as I trained was a dog fight waiting to happen, and actually came close to happening on a couple of occasions. Dogs fighting is never good but when you are talking about German Shepherds and Rottweilers and Malinais and Doberman's mixing it up, well, serious injury to the dogs and any handler who tried to break-up these fights would be inevitable.

Than there was the impatient and uncommunicative training director. This sport was supposed to be fun but his criticisms and the way he dealt them out was harsh. I found myself dreading working with him. This training director was also the Helper and he would try and give me instruction over the excited barking of my dog so I couldn't hear what he was saying. He was not good at expressing what he wanted done either. Especially in bite-work, mistakes can mean someone gets bit and so if I didn't do things quite like he'd asked, I would get yelled at.

In addition to these problems, I found I had lost my nerve to compete. If you aren't planning on competing and titling your dog, it can be considered a waste of everyone's time that you are training and in the club.

Changing clubs was not really an option since it is very hard to find Schutzhund clubs to train with and there were no more in the area I was interested in.

That is why I quit Schutzhund.

Thursday, November 11, 2010

Schutzhund.

What the frig is "Schutzhund," you may wonder? 
It is German for "Protection Dog," or something like that. Those of us who participate in Schutzhund (or used to as in my case) refer to it as "Working Dog Sport."There are 3 aspects of Shutzhund, Tracking, Obedience and Bite-work. The dog must excel at all 3 parts of the sport to earn titles. A trial begins with tracking in the early morning, than back to the trail field for the obedience exercises, followed finally by showing how good the dog is at Bite work. The dog and handler are scored for each aspect and at the end of the trial passes or not.

It obviously takes a very rounded dog to accomplish all these diverse challenges. The dog must be  calm, focused and think for themselves to successfully follow a track. The dog must show complete attention to the handler and follow exactly the commands the handler gives in the obedience part of the trial. Finally in the bite-work, the dog must show no fear, have a lot of "drive," yet be controllable and again follow the instructions of the handler. This is where the dog seeks out the "bad-guy," known as the "Helper," and attacks the "sleeve" the Helper wears on his arm. He must attack with no fear, with lots of force, bite full and hard on the sleeve and release his hold on the sleeve when asked. I could go on and on about this aspect of the sport, it's very thrilling to watch.

Next blog I will explain why I quit the sport.

Wednesday, November 10, 2010

Me and skateboarding?

Maybe you've noticed I have a website called "OregonSkateboarding.com"? No, I'm not a skateboarder by any means. There was just a time when I was heavily involved in the skateboarding world and so created a website documenting all the skate parks in Oregon.

I lost my web-host a few months back and let my site go down with it. I have decided, since the site was such a good tool for skateboarders, to get the site back up. I've put out the bucks for a new web-hosting service and am rebuilding the site from scratch.

The site is very definitely under heavy construction at this point but please go ahead and take a look.

To begin.

So I want to blog but have no idea what the f to talk about. I guess I will just try and journal without getting too explicit but how interesting is that-NOT! I could talk about my impending divorce-too personal. I could talk about my dogs-too over-done. I could post stories about working in a big chain retail store-hmm, maybe. I could talk about the fact I am an artist who doesn't do art anymore-hmm, maybe again.

What about why this quote from Charles Dickens "A Tale of Two Cities" so fits my life right now? "I am like one who died young. All my life might have been."